Hello,
New to mylansite and just playing around with the functions.

I've defined a 10x10 cube room and when I go to place anything on the map, I get the following error and a red box where I want to put the chair/seat/etc

There was a problem retreiving the XML Data:
Internal Server Error

Any suggestions? I am new to joomla as well, so please be kind

Thank you!
--Patrick

Hey there - glad you've found us (or just my humble self).

There was a dude here earlier reporting a similar issue, he was using the server2go package on Windows - which is a platform I never have tested (and hopefully never will .

If you roughly know your way around PHP, locate the admin.mls_seatmap.html.php file inside your Joomla installation and find the two hidden inputs AJAX_debug and AJAX_debug2 (hint). Change them to a "text" field, retry doing what you've tried before, get the URL and try to access it directly in your browser.

Hopefully you should see an error message. If not, go to Joomla's global Configuration and set error reporting to "Maximum", then try again.

Feel free to post your error here (even if you figure out how to fix it yourself). I'd be interested where the issue came from so I can possibly fix it for the next drop.

.. until then, “Goodnight, you princes of Maine… you kings of New England.”

Thanks for the tips on the ajax fields.

it seems that joomla didn't like the permissions on the components directory:

[Tue Feb 16 23:20:04 2010] [error] [client 1.1.1.1] Premature end of script headers: /home/user/site/administrator/components/com_mls_seatmap/mls_seatmap.ajax.php
SoftException in Application.cpp:553: Directory "/home/user/site/administrator/components" is writeable by others

Joomla was installed by Fantastico and then I uploaded the modules.

It is working now, so thank you.

I had the same problem... the same error message. Now I've changed the two "hidden" in "text" and the result is that i get the same error message!!! Then i try tu surf the url I get in the field and on my page appears an Internal Server Error (500).

Please help me!

If you can see your raw file server logs, it should be telling you what caused the 500 errors, for me, it was a file permissions error on the directory.

Wich directory in your opinion??? This system runs on joomla 1.5.x doesn't it??? Thanks!

Please follow the exact steps I have outlined in my previous post here and then copy/paste the error message you see in your browser here.

1. Enable debug fields
2. Try placing an element again
3. Copy/paste the URL you see in the debug fields into a new browser window
4. Record the error message

If you don't see an error, you have to increase the error reporting level in the Joomla! main configuration.

I've done as said. Yet im unable to find the option "Debug fields" and how to turn the error reporting to "Maximum".

Also i've PHP not running in safe more and php errors enabled now. Since I've changed that it wont display the error popup like the others had.

Moensch, if you want you can PM/Mail me for the login details of my site and take a look yourself if you like.

Also AJAX seems to hang once I place an element, I get the following message.

Status: Processing 'placeElement' AJAX request

•Untranslated Strings Diagnostic•

AJAX_STATUS HTML_MLS_seatmap::editMap() [D:\Server\www\Hszuydlan\WWW\administrator\components\com_mls_seatmap\admin.mls_seatmap.php:318]

•Untranslated Strings Designer•

# D:\Server\www\Hszuydlan\WWW\administrator\components\com_mls_seatmap\admin.mls_seatmap.php

AJAX_STATUS=AJAX STATUS

Okay I did some debugging myself..

When you turn the debug fields on as Moesch said in his first post here you get 2 extra fields.

In one of those fields (the first) it will display a link. Once I copy that link and enter it in a new window I get to see the following errors.


Warning: require_once() [function.require-once]: Unable to access D:\Server\www\Hszuydlan\WWW\administrator\components\com_mls_seatmap\includes\defines.php in D:\Server\www\Hszuydlan\WWW\administrator\components\com_mls_seatmap\mls_seatmap.ajax.php on line 9

Warning: require_once(D:\Server\www\Hszuydlan\WWW\administrator\components\com_mls_seatmap\includes\defines.php) [function.require-once]: failed to open stream: No error in D:\Server\www\Hszuydlan\WWW\administrator\components\com_mls_seatmap\mls_seatmap.ajax.php on line 9

Fatal error: require_once() [function.require]: Failed opening required 'D:\Server\www\Hszuydlan\WWW\administrator\components\com_mls_seatmap\includes\defines.php' (include_path='.;D:\server\php\PEAR') in D:\Server\www\Hszuydlan\WWW\administrator\components\com_mls_seatmap\mls_seatmap.ajax.php on line 9

Hello there and welcome to mylansite.

This error seems rather odd - it appears the JPATH_SITE variable got incorrectly set so it looks for the 'defines.php' file in the components folder instead of the joomla includes folder.

You said you have safe_mode turned on? Just as a step to troubleshoot, will it work if you turn safe_mode off? That'll be a great help in trying to track this down.

In my next version, I will most likely integrate the AJAX bit better in to the core to make it more resilient.